When looking for new solutions, how do you avoid relegating them as shelfware in the future? Your due diligence must go beyond current requirements and figure out what your team is going to use the solutions for, how are they going to use it and who is going to engage with it the most. Avoid […]
When looking for new solutions, how do you avoid relegating them as shelfware in the future?
Your due diligence must go beyond current requirements and figure out what your team is going to use the solutions for, how are they going to use it and who is going to engage with it the most.
Avoid common shelfware problems and focus on the later stage lifecycle of software solutions with these best practices:
An easy to use solution widens the group of users and ensures its durability. Ask what skills are required to leverage the solution and whether experts are required. Are there any experts of that field in-house, or do you have reliable third party providers you trust?
The more cases the solution addresses, and the wider the use of it, the higher the chances that it exceeds the ROI expected from it.
Avoid having tools used by just one person and increase the usage by and across multiple teams.
Minimize the effort required to onboard the solution to strengthen its impact and usability. Evaluate the cost of every change and its impact. Instant upgrades with minimal wait time are desired to make a solution appropriate for long-term use.
How much time and effort is required to get the data being considered? Solutions that are complex to use take too much time and effort and are eventually abandoned irrespective of investment costs. Just doing the job is no longer sufficient – solutions must reduce workloads and make the job easier.
Ask a potential vendor how they can help you overcome the challenge of shelfware. The solution must be focused on actually delivering ROI. Enquire about upgrades, reconfigurations, maintenance costs, and the risk of solutions becoming obsolete.
Get in touch with us today to find out how our solutions are designed to help you avoid common shelfware problems.